Frequently Asked Questions
1. What type of coffee do you supply?
We supply premium green (unroasted) coffee beans sourced directly from carefully selected coffee-growing regions. Our portfolio includes both Arabica and specialty Robusta coffees processed using washed, natural, and honey methods.
All lots are evaluated using cupping protocols aligned with the standards of the Specialty Coffee Association.
2. Who do you sell to?
Our green coffee is supplied to:
- Specialty coffee roasters
- Coffee importers
- Wholesale distributors
- Coffee brands and private label companies
Most of our buyers are located in the United States, Europe, and international specialty coffee markets.
3. Can I request coffee samples?
Yes. We provide green coffee samples to qualified buyers and roasters.
Samples typically include:
- 200g–500g green coffee
- Origin details
- Processing information
- Cupping notes
You can request samples through our Request Samples page or by contacting our sales team.
4. What is your minimum order quantity (MOQ)?
Our minimum order quantity depends on the coffee lot and buyer requirements.
Typical orders include:
- Sample orders: 200g – 1kg
- Trial orders: 5 – 20 bags
- Container orders: 1 full container (approximately 18–20 metric tons)
We also support smaller trial shipments for new buyers.
5. How is the coffee packaged?
Our green coffee is typically packed in:
- 60 kg jute bags
- GrainPro or hermetic liners for quality preservation
- Palletized packaging when required by buyers
Packaging options can be customized depending on shipping requirements.
6. What quality control processes do you use?
Quality control includes:
- Physical grading of beans
- Moisture testing
- Defect count analysis
- Professional cupping evaluation
Our quality standards follow international guidelines used in specialty coffee markets.
7. Do you provide traceability for your coffee?
Yes. Traceability is a key part of our sourcing model.
Depending on the lot, we can provide information such as:
- Origin region
- Cooperative or washing station
- Altitude
- Processing method
- Harvest season
This allows buyers to maintain transparency within their coffee supply chain.
8. What export documents do you provide?
For each shipment we provide the necessary export documentation, which may include:
- Commercial Invoice
- Packing List
- Bill of Lading
- Phytosanitary Certificate
- Certificate of Origin
- Quality or inspection reports when required
These documents help ensure smooth import clearance with authorities such as the U.S. Customs and Border Protection and the U.S. Food and Drug Administration.
9. What shipping terms do you offer?
We typically work under standard international trade terms including:
- FOB (Free On Board)
- CIF (Cost, Insurance and Freight)
Shipping arrangements can be customized depending on the buyer’s logistics preferences.
10. How long does shipping to the United States take?
Transit time depends on the shipping route and destination port.
Typical shipping timelines:
- East Africa to U.S. East Coast: 30–40 days
- East Africa to U.S. West Coast: 35–45 days
We provide tracking and vessel details once shipments are dispatched.
11. Do you offer long-term supply contracts?
Yes. We support both spot purchases and long-term supply agreements for roasters and distributors who require consistent coffee volumes across multiple harvests.
12. How can I place an order?
To place an order:
- Request coffee samples
- Evaluate the samples through your roasting and cupping process
- Confirm order quantity and shipping terms
- Our team prepares the contract and export schedule
You can contact our sales team through the Contact Page or the Request Samples form.
💡 Pro tip for your website:
Add one more FAQ that converts buyers:
“Why should we source coffee from you?”
Answer with:
- Direct sourcing
- Traceability
- Consistent quality
- Reliable export logistics